Social Mediarology

**UPDATE – Gowalla has been purchased by Facebook and the service will shut down at the end of January, 2012** 

Gowalla is a location-based app that, until last week, shared a lot of similarities with Foursquare – the leading location-based app today. First launched about two and a half years ago, Gowalla has steadily grown to an active user-base of two million (about one fifth the number of users that Foursquare has). I’ve always liked Gowalla and I think they have a better interface and user experience than Foursquare, but there have always been so few people in Indiana who use Gowalla.

Just last week, Gowalla released a brand new version of their website and mobile app (iOS version here and Android version here) that really rebrands Gowalla. Rather than focusing on being a location-based check-in network (and, honestly, they were losing that fight to Foursquare. Even Facebook recently gave up on Places - their equivalent check-in service), Gowalla now seems to be more of a curated location guide app. If that sounds kind of weird, keep reading.

In the image above, you can see the new curated guide for the University of Notre Dame in South Bend, IN. By working with staff at Notre Dame, Gowalla put together a great guide showcasing what visitors to the university needed to check out while they are in town. There are more than 60 curated guides available for cities throughout the world and Gowalla is working to add dozens more soon. While Gowalla has worked with select cities and destinations to create these branded and curated guides, you can still create guides on your own, both as an individual and as a DMO.

When looking at the tourism industry as a whole, there are benefits to using both Foursquare and Gowalla. If you own or work at a hotel, attraction or a restaurant, Foursquare makes more sense as they allow users to manage venues they own and offer check-in specials. But, if you work for a city, county, regional or state DMO Gowalla probably actually makes more sense to use. As a DMO, you have the built-in authority about your area and you can create great guides for anything you want – wine trails, food trails, museum guides, historic sites and more. When you create guides for your visitors, you’ve putting your stamp of authority on the guide and letting them know which things they absolutely must do before leaving your location.

Have you ever used Gowalla or Foursquare? Do you think Gowalla’s new curated guides functionality would be helpful as a visitor to a new place?

This was another exciting week in digital and social media. It was definitely a week full of Facebook Places. Check out these articles to see what you may have missed this week:

1: 10 Things You Need to Know About Facebook Places | Travel 2.0

Social Mediarology thinks: Travel 2.0′s Troy Thompson has some great points here. My favorite is #7, where he talks about using Facebook Places to help companies understand the new tripecho effect.

2: How to Use Facebook Places for Your Business | AllFacebook

Social Mediarology thinks: Three easy steps to create, claim and integrate your Place with your existing Facebook Fan Page. One caveat, you’ve got to use a mobile version of Facebook to do this – you’ll need to use your iPhone, iPad, iPod Touch, Android or Blackberry app.

3: All Hail the Gmail | GigaOm

Social Mediarology thinks: Respected tech journalist, Om Malik, thinks Google’s introduction of a Call Phone feature in all US Gmail accounts isn’t a real threat to Skype, but is just another way in which Google is quietly using their flagship email platform as a launching pad to be come more of a social company. I’m inclined to agree.

4: The State of the GeoSocial Universe | Mashable

Social Mediarology thinks: This is a great infographic that shows the relative size of prominent social media and email platforms – and how many mobile users they each have – in relation to the number of mobile devises worldwide. I had no idea more people used Skype than Facebook.

Here are some great posts from the past week about social media:

1: Twitter’s Official Tweet Button Has Arrived | Mashable

Social Mediarology thinks: It’s been a long time coming, but Twitter has finally released their own Twitter Tweet button. They’re even working with TweetMeme (the most popular Retweet button out now) to support the button. One caveat – you can’t use your 0wn URL shortener (bit.ly or others), as all Tweets are wrapped in Twitters proprietary t.co shortener, but on the plus side, once a user retweets your content, they have the option of following you and up to one other associated account. Click on the tweet button at the top of this post and you’ll see that you have the option to follow @JeremyAWilliams and @SocMediarology after you’ve tweeted! Below is a video that walks through the Twitter Tweet Button features.

2: Facebook’s Foursquare Competitor is Imminent | CNET

Social Mediarology thinks: Facebook has been hinting at location-based integration for some time now and it looks like it may become a reality soon. The most interesting part of this? The potential that this will be baked in directly with a reworked Facebook Events.

3: Now You Can Follow Twitter Users Without an Account | Mashable

Social Mediarology thinks: In an effort to increase the reach of Twitter to consumers without a Twitter account (see the Twitter X-Factors section of our Subscribers, Fans and Followers post for more information about Twitter’s true reach) Twitter launches Fast Follow. Simply text “follow [username]” (without quotes) to 404040 and you’ll receive their tweets via SMS – even if you’re not a Twitter user. Try it out, text “follow SocMediarology” to 40404 to get our updates!

4: 3 Ways Facebook’s Pending Page Changes Affects Marketers | Hubspot

Social Mediarology thinks: Starting on Monday, August 23, Facebook will make some permanent changes to Facebook Pages. Among those changes are the elimination of boxes and the narrowing of custom tabs. If your organization has a Facebook Page, be sure to see if these changes will affect you.

Bonus! Here’s a fifth story you should check out from this week:

5: Foursquare Sorts Tips by Popularity | Foursquare Indy

Social Mediarology thinks: This is a welcome improvement to Foursquare. With 2.6 million users, some useless tips had been cluttering up more helpful ones as Foursquare used to sort their tips chronologically with the newest tip first. This will help clear out the clutter and will make the valid Foursquare tips even more important.